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need to add one .exe file into white list.

AKM345.exe is the one got detected by virsuscan engine. Upon verification we found it as legitimate and user want to use this one. Need your help to whitelist the exe file in ePO.
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McAfee Employee chealey
McAfee Employee
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Re: need to add one .exe file into white list.

I would suggest submitting the application to our Labs team so they can officially whitelist it for you:

https://kc.mcafee.com/corporate/index?page=content&id=KB85567

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Re: need to add one .exe file into white list.

If this was a Potentially Unwanted Program (PUP) detection, see this article:

https://kc.mcafee.com/corporate/index?page=content&id=KB50383

However, if the detection name contains the word 'Artemis', then please review Global Threat Intelligence (GTI) settings, as found in this article:

https://kc.mcafee.com/corporate/index?page=content&id=KB70130

Note: To avoid most false-positive GTI detections, lower the heuristic sensitivity level to "Very Low" (or Disabled).

Also, if "AKM345.exe" was developed in-house for commercial purposes, consider signing-up for McAfee's Whitelisting Program, as described here:

https://kc.mcafee.com/corporate/index?page=content&id=KB85568

Finally, if you use separate On-Access Scanner policies for Default, Low-Risk, and High-Risk Processes, then add "AKM345.exe" to your Low-Risk Processes policies, and ensure the policy is sufficiently relaxed to avoid future detections.

Hope this info helps.

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