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Former Member
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Message 1 of 10

mcafee unistallation problem

how can i remove the rest of mcafee files after unsucessfull control panel uninstallation?
Which tool should i use to get rid of files that slowing my system? I tried mcpr tool but it prompt me with error that antivirus are still running and could't continue.
9 Replies

RE: mcafee unistallation problem

You are posting in a forum for an obsolete application. What version of McAfee are you trying to remove?
Former Member
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Message 3 of 10

RE: mcafee unistallation problem

It's Mcafee Enterprise. I am not sure which version. As I said uninstallation through add/remove programs in control panel is interupted at half since it was lasting too long. I have now a problem because i have the rest of mcafee files(mcshield.exe...) which still running. Can you recommend me some tool to get rid of this files?

RE: mcafee unistallation problem

There is no removal tool for Enterprise products. MCPR is purely for the home product range.


It might be in your best interest to see if you can find out which version you had before attempting this.

Manual removal instructions for "McAfee Virusscan 8.xi Enterprise":

It's not clear EXACTLY which version of VSE you're using.. (It could be 8.0i, 8.5i or 8.7i)...but see the instructions at the links below:

Manual Uninstall of Virus Scan Enterprise 8.0i
https://kc.mcafee.com/corporate/index?page=content&id=KB58597

Manual Uninstall Of Virus Scan Enterprise 8.5i
https://kc.mcafee.com/corporate/index?page=content&id=KB50602

Manual Uninstall Of Virus Scan Enterprise 8.7i
https://kc.mcafee.com/corporate/index?page=content&id=KB59996

Moved to the correct forum by the way.
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Message 5 of 10

RE: mcafee unistallation problem

Thank you for instructions.

What do you think about using mcpr tool after stoping this services and using virtualtecnician to find right solution. I found some other tool like mcrem2..

Understand me, this is my first time on mcafee forum.. happy

RE: mcafee unistallation problem

There are no removal tools for the Enterprise products I'm afraid. MCPR is the only valid one in your list and it cannot remove VSE as it is designed purely for the home products.
I've never even heard of mcrem.

Virtual Technician is useless in this case.
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Message 7 of 10

RE: mcafee unistallation problem

Ok. I dont have a choice. i must go through this procedure of manual removing.
I will be very very happy if this solve a problem.. I have already deleted some mcafee files in registry and program files.. sad

thank you again for instructions

RE: mcafee unistallation problem

Good luck and I'm sorry I couldn't bring better news.
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Message 9 of 10

RE: mcafee unistallation problem

I forgot to get back to you. .. Following instructions ,i solved a problem successfully.
Thanks a lot... happy

RE: mcafee unistallation problem

Glad it worked.
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