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i need your help !

Hello,

I am a Sony Ericsson P990i user. I downloaded and installed "mcafee_virusscan_1_10_83s-memory_stick_signed.sis" McAfee Virus Scan Mobile from the sony ericsson website and was successfully able to install it. My problem is i am not able to register the product and update the virus definitions.

I access internet on my cell phone using WiFi account / router and am able to Browse internet websites / download emails without any problem. However when i try to register the software by entering my phone nos as "00919949541003" i get an error "Registration Error: Unable to co0nnect to Internet. Choose a different AccessPoint"..

When i goto Configure Options->Update Tab->Access Point-> I have selected the correct WiFi account there. I have tried numerous times but failed. 

When i goto About VirusScan Mobile, i see : 
Build: 1.10(83)
Virus Definitions: 1.0.0

My Phone Software version is : CXC 162037 R9G007

Please help to fix my issue.:confused: Any help is much appreciated.

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McAfee Employee
McAfee Employee
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Re: i need your help !

This does not appear to be a "Business Product", I'd recommend heading over to the Consumer part of the forum and post your question there.

 

=> https://community.mcafee.com/t5/Consumer-Product-Support/ct-p/mcafee-consumer ("Mobile Products")

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