Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

ePO 4.5 and Windows 7 policy not loading

Hello everyone!

I have a problem with my Windows 7 users, after deploy a agent to users and Virus Enterprise my users do not get policies from ePO server (that's happened only with Windows 7, don't have problem with users on XP), so for example, all of them from Windows 7 can run file straight away downloaded from internet, not like on Windows XP where they have to save the file first and then run. Did anyone know what could be a reason of it or how to change that? I would be very great full for any help or suggestion.

Thank you.


1 Reply
Level 15
Report Inappropriate Content
Message 2 of 2

Re: ePO 4.5 and Windows 7 policy not loading

The very first thing, I will suggest you to check the extensions files.

Are you running the latest product extensions?