I also came across this bo:heap virus...I run the VirusScan Enterprise and i just ran HijackThis and this is the log that it showed me. Can someone please help me so that i could remove this pesky virus...Thank you.
Hopefully you know that we DON'T interpret HijackThis logs so I'm curious why you flooded the forum with one of the longest HJT logs I've seen... If you want to post such a log, you'll need to visit a specialized forum for such interpretations. See the links below:
That said, the "Bo:Heap" detection is NOT a virus.. although there is a possibility it could be the representative of a virus or malware. Still, most of these types of errors are issues with the way McAfee is detecting a legitimate program while running.. Unfortunately, you didn't give us any information about your computer such as the operating system, then version of McAfee Enerprise you're running AND the EXACT Bo:Heap error that's being displayed.. Which patch number do you have installed on your VS Enterprise program. The newest patches fix most of the Bo: Heap errors.
Help! I've done these steps and can't get rid of it!
I've followed your steps outlined below, except I've updated to the latest versions of Java and XP sp3. I have Corporate Virus Scan 8.0.0 and patch 10. I can't seem to get rid of the thing. It showed up on my system a couple of days ago. What steps can or should I take now. bo:heap keeps locking up my system and causing me to have to do a manual shut down.
I've tried to do a system restore to a previous date and the restore won't run. I would appreciate any help you or anyone else can give to help me get rid of this thing.