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ramram
Level 7
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Message 1 of 10

agent communivation

one of my system OS= xp epo=4.0 av= mcafee 8.5
has in its seeting have
Agent to server communication interval every (min) 0

all other systems are correctly configured . hera is the log .


Agent Subsystem 3/17/2009 6:46:42 AM Info Agent to Server communication is disabled by policy
Agent Subsystem 3/17/2009 6:46:42 AM Info Agent started performing ASCI
Agent Monitor 3/17/2009 6:46:42 AM Detail Collecting Properties
Agent Subsystem 3/17/2009 6:46:37 AM Info Next policy enforcement in 5 minutes
Agent Subsystem 3/17/2009 6:46:37 AM Info Agent finished Enforcing policies
Management 3/17/2009 6:46:36 AM Info Enforcing Policies for McAfee Agent
Management 3/17/2009 6:46:36 AM Info Enforcing Policies for EPOAGENT3000
Management 3/17/2009 6:46:36 AM Info Enforcing Policies for EPOAGENT3000META
Management 3/17/2009 6:46:36 AM Info Enforcing Policies for VIRUSCAN8600
Management 3/17/2009 6:46:36 AM Info Compiling policies
Agent Subsystem 3/17/2009 6:46:36 AM Info Agent Started Enforcing policies
Agent Subsystem 3/17/2009 6:46:34 AM Info Agent to Server communication is disabled by policy
Agent Subsystem 3/17/2009 6:46:34 AM Info Agent started performing ASCI
9 Replies

RE: agent communivation

What's the enforecment interval setting on the ePO Agent policy settings for that client ?

Have you tried forcing out a new agent installation ?

JIm
ramram
Level 7
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Message 3 of 10

RE: agent communivation



the enforcement intervael=60 min set in my epo server. but the system is not listed in epo server.but it will get the update from the epo server. and all like policy.

perivous epo is agent 3.6.now i ypdate it to 4.0

ram

RE: agent communivation

Search the Directory in ePO for the machine - if it's tallking to ePO it will be there.

If you find it then check/reset the policy as required.

If you still don't find it then add the machine and force out a new agent installation to it with the correct policy settings.

Jim
ramram
Level 7
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Message 5 of 10

RE: agent communivation



I uninstall virus scan 8.5,ePo4.0 and reinstalled .virus scan only active state,epo not in active

i added the system and enforce agent installation ..its dosn't workSmiley Surprised.

happy

RE: agent communivation

Some times, it's helpful to do a reinstallation in a different directory.
ramram
Level 7
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Message 7 of 10

RE: agent communivation



in different directory how can we mange through ePo.

RE: agent communivation

My experience with ePO 4 is limited but in 3.6.1, when you locate the device or group in question, right click on it and click Send Agent Install...

You have the option to change the installation path which I change to <PROGRAM_FILES_DIR>\McAfee2\Common Framework
ramram
Level 7
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Message 9 of 10

RE: agent communivation



ok.in feature how do we know which system has whish installaation path?

RE: agent communivation

It's shown in the system information - or alternatively you can move all your "test" machines with the different path into a seperate group/site structure to keep them manageable together.

Jim