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Windows 10 and VSE 8.8 patch 6 compatibility assistant error

Hello,

I am testing the VSE 8.8 patch 6 on windows 10. The install errors out with compatibility assitant stating the this software cannot be installed on this system. Appreciate any feedback. Please see attachment with screenshot

Thanks,

Mo Garousi

2 Replies
tomz2
Level 11
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Message 2 of 3

Re: Windows 10 and VSE 8.8 patch 6 compatibility assistant error

Hi Mo -


As Patch 6 is not yet released publicly, please contact support to report any issues you may have. This is important to ensure that any issues are tracked appropriately.


Thanks!

wwarren
Level 15
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Message 3 of 3

Re: Windows 10 and VSE 8.8 patch 6 compatibility assistant error

The message will be accurate.

Either your build of Patch 6 is not meant for that build of Windows, or that build of Windows is not meant for Patch 6.

If you need help figuring out which, Support can help.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee