Windows 10 1709 & VSE 8.8 P10 BSOD

[Former Member]

Hi,

recently, I upgraded to VSE Patch 10 from P9 on a dual-boot computer (windows 8.1 and windows 10 1709). When I upgrade to patch 10, the blue screen of death appears on startup (in both operating systems):

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (Classpnp.sys).

In other 5 computers and servers the update worked correctly.

any ideas?

thanks.

[Former Member · Accepted solution]

Hi,

I answer to myselt... After several days thinking and testing, in the end, I solved it.

It seems that the problem comes from having a hard drive with extended capacity (4 TB) and using Acronis VirtualDisk to be able to use its maximum capacity.

It can also influence that this hard disk is disk 0 and contains a partition "Reserved for the system".

In the end, I deleted the partition "Reserved for the System", recover the dual boot with the Windows 10 DVD and format the 4 TB hard disk with GFT partition.

After all this, I was able to update Windows 8 and Windows 10 1709 with McAfee VSE 8.8 Patch 10.

Best Regards.