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RaymondP
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Win2008(sp2)/ VirusScan 8.5.0i / autoupdate unc path not working

Hi,

On our Win2008 Standard servers with servicepack 2 we installed VirusScan Enterprise 8.5.0i (patch 😎

In the autoupdate repository list we made entry with a UNC path to a path on server x.

Path: \\server_x.domain.com\repos1$\

When we try to update our virusscanner we get the following error:

20100407124031    I    #7920    InetMgr    Connecting to site = FromDataCenter,
20100407124031    I    #7920    InetMgr    server = serverx.domain.com
20100407124031    I    #7920    InetMgr    UNC Session initialized
20100407124031    W    #7920    InetMgr    Connecting to UNC Server: serverx.domain.com
20100407124031    I    #7920    InetMgr    Trying logged on user account privilege for impersonation
20100407124031    W    #7920    InetMgr    Failed to steal Explorer token
20100407124031    I    #7920    InetMgr    Domain name=, User name=
20100407124031    I    #7920    InetMgr    Mapping network share \\serverx.domain.com\repos1$ using NetUseAdd
20100407124031    I    #7920    InetMgr    Failed to MAP share using NetAPI now using WNetAddConnection2, return code=87
20100407124031    W    #7920    InetMgr    Failed to map share using WNetAddConnection2
20100407124031    I    #7920    InetMgr    Impersonating user: \
20100407124031    W    #7920    InetMgr    LogonUser() failed. Error:The parameter is incorrect.

20100407124031    W    #7920    InetMgr   
20100407124031    e    #7920    InetMgr    Failed to connect to server serverx.domain.com. Check the agent log for more details.
20100407124031    I    #7920    InetMgr    return code = -2147467259
20100407124031    I    #7920    InetMgr    UNC Session closed
20100407124031    I    #7920    InetMgr    ------------------------------------------------------------
20100407124031    I    #7920    Script    CheckSiteStatus: Failed to download SiteStat.xml from site FromDataCenter, hr=-2147467259
20100407124031    i    #7920    Script    Error occurred while downloading file SiteStat.xml.
20100407124031    I    #7920    Script    Searching for next available site.
20100407124031    i    #7920    Script    Unable to find a valid repository.
20100407124031    i    #7920    Script    Closing the update session.
20100407124101    I    #7920    FrmSvc    User SID is S-1-5-21-3348059804-1354411014-3141949494-8402 and SessionID is 2
20100407124101    I    #7920    IPLock    readLock - providing read lock
20100407124101    I    #7920    IPLock    readUnLock - unlocking the read lock successful

Changing the checkbox [Use logged-on account] makes no difference.

Manually the unc path is accessible.

Who has the solution?

Regards,

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