Where to get old patches for VSE 8.8

[serc09]

Hey Folks,

where do I get VSE 8.8 Patch 9 from?

Regards

Serc

[chealey]

You can request them from Technical Support, but we would need you to provide a reason why you need this version as we only recommend installing the latest version.

[serc09]

We have a new customer still running epo 5.1.1 with vse8.8 P4.

I already installed a new epo 5.10.0 with vse 8.8 p12.

But I found no way to "force" the installation of vse 8.8 p12 over any older version.

Therefore I would like to go like: p4 >> p9 >> p12

How to "contact" technical support?

[chealey · Accepted solution]

That is a valid reason 🙂 although you may want to consider just removing patch 4 and do a fresh install of patch 12. With every upgrade there is risk of failure, you'd need to do two instead of just one step if you remove VSE. May involve less risk for failure but entirely your decision of course.

You can either raise a case via the service portal or call Technical Support (https://www.mcafee.com/enterprise/en-us/home/contact-us.html#ht=tab-techsupport)

[serc09]

THX chealey.

One last question:

When I go like first uninstalling vse8.8p4 and the installing vse8.8p12 - do I need to reboot the clients between?

[chealey]

Yes, but even an update from p4 to p8 will require a reboot because there were some major changes between patch 4 and 5. Without the reboot, the failure rate will be higher due to the fact that the drivers are only replaced upon the reboot.

[serc09]

Ok, THX alot for your fast help!

Regards

Serc

[serc09]

Any possibilities to reboot the clients over epo/agent?

Regards

Serc

[jess_arman]

@serc09 In the command line section of your Patch 4 uninstallation task, simply put REBOOT=A

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