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Vundo.gen.ab clean/delete problem with 8.5

We have VirusScan Enterprise 8.5 with latest DAT.  Can not clean this off this one Dell 620 laptop.  Have tried lots of stuff including:

Stinger

MSCONFIG diagnostic boot

safe mode boot

System Restore has been disabled

Note that I can not come up in Safe mode since it hangs on the Guardian Edge ephdxlat.sys driver.

I have downloaded Process Explorer and can see how fifiteko.dll has weaved its way into anything I run.

Short history is this system was a VPN only laptop and fell behind on its engine and dat.  Once infected I brought it up to latest engine and dat my company has deployed.

McAfee Virus Enterprise Workstation 8.5.0.781 w/5829 Dat; Scan Engine 5400.1158

McAfee AntiSpyware Enterprise Module 8.5.0.163

It just threw me an error on a missing firetray.dll; on a desktop I have 7.0.0.1037

Suggestions?

--John

1 Reply
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Re: Vundo.gen.ab clean/delete problem with 8.5

Hi

I would suggest following KnowledgeBase Article KB67088.

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