1. ISSUE: An issue can occur when the 5300 engine is installed prior to installing VirusScan 8.5i Patch 6. The scanner engine files are partially overwritten with the previous 5200 version that is stored in the MSI cache. This mismatch causes the scanner engine to fail to initialize.
RESOLUTION: The Patch installation package has been updated to correct this issue, and does not overwrite the engine files.
An important note from the article mentioned above;:
You'll see a statement which says: Do not attempt to install Patch 6.1 after installing Patch 6.0. Also see KnowledgeBase article 616355. Install Patch 6.1 rather than Patch 6, if you are running the 5300 Engine.
Primarily, Patch 6.1 is not necessary unless you already have the 5300 scan engine installed which most of us don't have at this time and if you attempt to install it over Patch #6, you'll generally receive and error indicate the version has previously been installed. Install Patch 6.1 ONLY if you already have 5300 on the machine and have not previously install Patch 6.. ___________
Well, In your case, there's no need to go to 6.1 although it won't hurt anything.. At this point, install the original Patch #6 version.. As mentioned above, the only reason to install 6.1 is if the 5300 scan engine has previously been installed.
I am writing in concern to the new Virus Scan 5300 engine. I checked the package in on my server and then I went to a lab machine and pressed update now. Well when I did this, the machine went through the update process, but did not start VirusScan Enterprise back up. So I thought maybe this is because I have to add the patch 6.1 to my server as well. I am writing to see if anyone can help me out with my problem along with asking where I need to go to download patch 6.1.
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