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csteels
Level 9
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Message 1 of 4

Virusscan 8.8 P2/3 alert popup not working

Our machines have suddenly stopped coming up with the on screen alert message telling out users to contact the IT department.

The policy is set correctly and we have even removed and re-added it in to see if a refresh of the setting would make it start working again but this hasn'y helped.

The settings do take effect on the workstations so we know EPO is distributing the policy down correctly.

Where should we start looking to diagnose why it isnt working?

Thanks

3 Replies
csteels
Level 9
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Re: Virusscan 8.8 P2/3 alert popup not working

Still having this issue, any ideas?

Re: Virusscan 8.8 P2/3 alert popup not working

n1583t
Level 7
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Message 4 of 4

Re: Virusscan 8.8 P2/3 alert popup not working

Thanks

This KB has resolved the issue I am facing. I have to turn off the AV in order to modify the registry however which is not practical to do for 400 machines.

I have logged a ticket with McAfee to see if there is a Hotfix that I can roll out.

Thanks again for your help "V"

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