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Message 11 of 14

Re: VirusScan Enterprise v8.8 P5 repost

While doing more testing VSE Patch 5 and get the following in the Windows/Temp log files - It just keeps repeating the last line and never manages to stop the service;

*********************************************

McAfee System Core Installer

Copyright 2005-2011 McAfee Inc.

All Rights Reserved Version SYSCORE.15.3.0.672

*********************************************

Mon May 25 14:06:29 2015

[14:06:29:137] - "C:\Program Files (x86)\McAfee\VirusScan Enterprise\VSCore\X64\MFEHIDIN.EXE" -u VSE88P5 -q -l "C:\Windows\TEMP\McAfeeLogs\vse8.8.0.core_uninstall_052515_140628.log" -etl "C:\Windows\TEMP\McAfeeLogs\vse8.8.0.core_uninstall_052515_140628.etl" -x vse.xml OAS ELAM AAC DiskFilter firecore_driver EmailScan ScriptScan EmailScan_Unregister ScriptScan_Unregister

[14:06:29:137] - SystemArchitecture is x64

[14:06:29:137] - ETL TRACING ON

[14:06:29:165] - Using user specified install ref VSE88P5

[14:06:29:166] - StopHIP: HIP appears to be installed, we will now perform a dance we learned to please it.

[14:06:29:196] - StopHIP: we created a McAfeeHIP_Install semaphore file

[14:06:29:199] - StopService enterceptAgent (disable=0)

[14:06:30:742] - MfeEnumDependentServices:

[14:06:30:748] - MfeEnumDependentServices: Found 0 dependent services on enterceptAgent

[14:06:30:748] - enterceptAgent service reports RUNNING

[14:06:30:748] - StopService: SERVICE_CONTROL_STOP issued to enterceptAgent service.

[14:06:30:749] - Querying status of service enterceptAgent...

[14:06:30:749] - waiting on enterceptAgent service to report RUNNING or STOPPED (current state 3)

[14:06:30:850] - waiting on enterceptAgent service to report RUNNING or STOPPED (current state 3)

[14:06:30:950] - waiting on enterceptAgent service to report RUNNING or STOPPED (current state 3)

[14:06:31:050] - waiting on enterceptAgent service to report RUNNING or STOPPED (current state 3)

[14:06:31:151] - waiting on enterceptAgent service to report RUNNING or STOPPED (current state 3)

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Message 12 of 14

Re: VirusScan Enterprise v8.8 P5 repost

Is HIPS installed on your System ?

VSE and HIPS are using the same system drivers, perhaps HIPS is incompatible with VSE Patch 5?

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Message 13 of 14

Re: VirusScan Enterprise v8.8 P5 repost

The next problem, i think i will not install Patch 5 on any system.

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Message 14 of 14

Re: VirusScan Enterprise v8.8 P5 repost

HIPS seems to be ok with Patch 5 - I have resorted to removing old VSE and installing the new one, no issues at this stage with this method - done approx 40 so far.

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