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Nabriva
Level 7
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Message 31 of 38

RE: When are patches released....

@dustrho
You need to deploy the hotfix HF458640 which resolves the high memory usage issue of patch7 & 8 from the mcshield.exe
Therefore you need to contact the mcafee support because this hotfix isn't available in the downloads.


Edit:
Hotfix can be downloaded here:
https://kc.mcafee.com/corporate/index?page=content&id=KB60848&actp=search&searchid=1240395337515
thertkorn
Level 7
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Message 32 of 38

McShield memory usage grows patch available for general

FYI

McShield memory usage grows by approximately 40 MB after first AutoUpdate with VirusScan Enterprise Patch 1 to 8

https://kc.mcafee.com/corporate/inde...=1240559720109

Patch now available for general.

Timo

RE: McShield memory usage grows patch available for general

FYI

a correction of the link to KB60848 https://kc.mcafee.com/corporate/index?page=content&id=KB60848 wink
lauramsr
Level 7
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Message 34 of 38

Why isn't McAfee not deleting my 72 viruses nor identifying them?

Why isn't McAfee not deleting my 72 viruses nor identifying them?
It is version VirusScan Enterprise 8.7x. I have done the updates everyday. I set up the actions to clean the infected files and if that didn't work to delete the files immediately yet I am still having these viruses. Even more, when I go to VirusScan Messages, it does not identify what the viruses are nor are the files being sent to the quarantine folder. What is going on?
DV27
Level 7
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Message 35 of 38

RE: Why isn't McAfee not deleting my 72 viruses nor identifying them?



You might get a better chance of an answer if you didnt post a VirusScan 8.7 query in a thread about an upcoming VirusScan 8.5 Patch thread...
lauramsr
Level 7
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Message 36 of 38

RE: Why isn't McAfee not deleting my 72 viruses nor identifying them?

Then where do you suggest me putting it? This forum is very confusing.
Nabriva
Level 7
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Message 37 of 38

RE: Why isn't McAfee not deleting my 72 viruses nor identifying them?


You're already in the right forum category but I guess you should open a "New Thread" for your issue...
Massi79
Level 7
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Message 38 of 38

RE: Why isn't McAfee not deleting my 72 viruses nor identifying them?

is it right that the hotfix is not appearing in product info in ePolicy?
I mean, i check in the package, but then i cannot know on which machines it's installed
it seems so stupid to me..
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