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Reliable Contributor
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Message 21 of 38

RE: VirusScan Enterprise 8.5i Patch 8 Release Notes

I have also just started testing this Patch.

On my test systems, Mcshield.exe was running between 112MB and 113MB. Just like Patch 7, the system remained non-responsive for about 3 minutes while the patch was being installed. This has always been a problem for me, since we can't always deploy at night since 1/2 the users turn their systems off. Our upper management want the users to shut their computers off so as to save money. The only time that I can deploy is at lunchtime and hope that the user is not sitting at their desk surfing the internet as they might wonder why their system just become slow.

Not too sure why on some systems Mcshield consume say over 100MB and on others say about 23MB. On my office system is only uses 24K. We still have a lot of older systems across campus running 256MB Ram which can cause issues. I wish that McAfee could address the problem with memory with McShield.
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Message 22 of 38

Memory Usage - Patch 8

After deploying patch 8 we saw memory usage for mcshield drop to about 38MB. Before the patch we were at ~120MB. I did not see any memory references/improvements in the release notes. Any one else see improvement?
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Message 23 of 38

RE: Memory Usage - Patch 8

I just went back to the test boxes and noticed that the Mcshield process finally did go down to about 32MB.

After lunch, I noticed that on these 4 systems that the McShield process went back up to about 111MB. I did notice that they all had pulled in the daily DAT 5537. Not too sure why it varies sometimes.
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RE: VirusScan Enterprise 8.5i Patch 8 Release Notes


"LowerWorkingThreadPriority"=dword:00000001

Reg, Henno.
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Message 25 of 38

RE: VirusScan Enterprise 8.5i Patch 8 Release Notes

Patch 8 can be downloaded from the McAfee support site (http://mysupport.mcafee.com/eservice/DownloadSoftwareList.aspx).

Regards,
LFAH2000.
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When are patches released....

jmaxwell, I usually use the following link to have an idea on release dates.

https://kc.mcafee.com/corporate/index?page=content&id=KB51109&actp=LIST_POPULAR

Under System Security Patch Release it even spells out when to expect updates.

While not an exact date, these links do lay out the process.
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RE: When are patches released....

Many thanks - I'll bookmark that link 🙂

Jim
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Message 28 of 38

RE: When are patches released....

Does anyone know when the repost of VSE 8.5 incl. P8 will happen?
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RE: When are patches released....

I'm doing testing of Patch 8 as well, and I've noticed that the McShield.exe process has not improved at all. It was taking up approximately 110 MB in memory, and has remained at that same amount after applying it. I've been running Patch 8 on two powerful computers (one desktop and one laptop with 4 GB RAM each) for a couple weeks now, and haven't seen it dip below 100 MB.

Wish I experienced an improvement in this. sad
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RE: When are patches released....

i've just installed Patch 8 on my VSE8.5i, Agent 4.0.0.1345. I get the following problem :
McShield Service wouldnt start no matter what I do. OAS cannot run as a result.

any resolution besides removing patch 8?
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