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VirusScan Console repository mirror task routinely fails

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Is there a more reliable service to which we can connect for conducting repository mirroring? If so would you provide more information about entitlement and credentialing requirements?

OR

Is there a direct way to notify someone responsible for the failing server unit?

 

We run a repository mirror task. It fails every couple of months, the mirror task stalling for the duration of a day to a week. A typical failure looks like this (from C:\ProgramData\McAfee\Agent\logs\marepomirror.log)

2019-09-27 13:09:57 I #3932 network URL(http://update.nai.com:80/products/commonupdater/Current/AMCORDAT2000/DAT/0000/content-000D002A-00000...) request, failed with curl error 56, Response 200, Connect code 0,

At some point, the server side gets reset and all is routine for a month or two, then the mirroring stalls again. Using Sysinternals > tcpview.exe -- I see that we receive this via a content distribution network, our node is typically something like: akamai-#######.com

Vetting the URL above via curl.exe or invoke-webrequest indicates that the server-side is forcibly closing the connection.

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Re: VirusScan Console repository mirror task routinely fails

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Resolved by requesting a firewall/threat detection exception within our umbrella organization.

Root cause: umbrella organization edge firewalling and threat detection. Some signature files detect as "infected" resulting in occasional blocked transmissions.

 

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McAfee Employee vivs
McAfee Employee
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Re: VirusScan Console repository mirror task routinely fails

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Hello,

Please refer the below link in regards to the mirror task:


https://docs.mcafee.com/bundle/endpoint-security-10.5.0-common-product-guide-epolicy-orchestrator-wi...

Curl Error 56 stands for 

CURLE_RECV_ERROR (56)  Failure while receiving network data

 

If you are still facing the issue would suggest you to please contact with Technical Support Team.

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Re: VirusScan Console repository mirror task routinely fails

Jump to solution

Resolved by requesting a firewall/threat detection exception within our umbrella organization.

Root cause: umbrella organization edge firewalling and threat detection. Some signature files detect as "infected" resulting in occasional blocked transmissions.

 

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