cancel
Showing results for 
Search instead for 
Did you mean: 
McDuff
Level 10
Report Inappropriate Content
Message 11 of 11

Re: VirusScan 8.8 Patch 8 and Window 10 Build 1607 - McAfee not Not a Trusted Publisher

I tested VirusScan 8.8 patch 8 on my Windows 7, and all of the existing product update client tasks (for daily DAT and engine updates) appeared, so that rules out VirusScan 8.8 patch 8 itself.

On my Windows 10 Anniversary Update build, I tried uninstalling VirusScan, and re-installing VirusScan 8.8 with patch 8 (I had done an upgrade last time).  Again, existing managed product update client tasks were not sent to my system.  Only the newly created VirusScan DAT update task came though.  Again I tried editing existing tasks, and editing the assignments, and still, old client update tasks aren't appearing on my Win 10 PC.

In other words, the Security and Maintenance message that I first posted about is a symptom of the fact that Windows detects that the PC is out of date on it's DAT files.  But the issue itself is that the DAT files aren't being updated because my old client product update tasks aren't being sent to my Windows 10 PC.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community