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Virus scan 8.8 console cannot be opened

Hi all !

I have deployed Virus scan 8.8 via EPO 4.5. But now the virus scan  console cannot be opened in some computer.

The OS of these computers are : Windows XP ; Windows 7.

Do you have an ideas ?

2 Replies

Re: Virus scan 8.8 console cannot be opened

Can you check and update the agent log file on the deployed machine.

Regards

Sundar

hem
Level 15
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Re: Virus scan 8.8 console cannot be opened

Please look into VSE installation log (under Temp directory) if VSE instalation is successful.

If it's succesful then are you able to open when you click mcconsole.exe (\Program files\McAfee\VSE).