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huet
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VSES 8.8 P13 - Failed to get valid repository while manual and auto update .dat

Hello community,

i have a problem with 4 installations of McAfee VSES 8.8 P13 on Windows Server 2016. The application is neither updating .dat etc. with auto update task, nor with manual triggered update.

I updated .dat via this McAfee KB:

https://kc.mcafee.com/corporate/index?page=content&id=KB51679&locale=de_DE&viewlocale=de_DE

Now it shows up in actual version, but update tasks still fails.

 Log file shows every morning:

...

task started: AutoUpdate

No vailid repository found

Error while updating

...

No proxy configured. No blocked packages in firewall. If I paste the following link into a browser on a client or on those 4 servers the page opens up:

https://update.nai.com/Products/CommonUpdater

Do you have any further ideas?

Greets

huet

 

1 Reply
yaz
McAfee Employee
McAfee Employee
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Re: VSES 8.8 P13 - Failed to get valid repository while manual and auto update .dat

Hi @huet 

Thanks for reaching out to McAfee Community.

I believe you are having issues with Virus scan Enterprise not able to get valid repository for update. 

I suggest you to open an SR with MER logs enabled so that we can check from support perspective on the update and let you know accordingly.

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