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VSE patch 13/ agent 5.6.2 / DAT version not updated from 1111.

Hi Team, 

Is there any bug reported in VSE patch 13/ agent 5.6.2  regarding DAT 1111. 

We have 600 + WS and few servers stuck on DAT 1111 in last few days. not updating from 1111 to latest. 

It's updating sometimes if we do reinstall of agent and vse. it's difficult to do a re installation and reboot for all these machines. 

SR# 4-20518612691






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Re: VSE patch 13/ agent 5.6.2 / DAT version not updated from 1111.

Hi @dileepvn 

The reasons for DAT showing 1111 can be many. This is usually caused by a dll injection preventing the DAT update or a network issue preventing the update from happening.

I can see some extensive work has gone on within the SR. I would advise to keep working with the owner of your case so that the root cause can be found and the issue resolved. Here we would just be guessing at reasons - and as I said above - there can be many reasons for this issue.

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