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VSE not detecting, preventing, finding, or cleaning FakeAlert fraudware

I've had two users get the FakeAlert (XP Antivirus 2011) virus recently. They both had recently patched Windows 7 systems with up-to-date managed VSE (v8.8) installed.

While running diagnosis and scan on the machines, I directed the VSE to scan the viral executable directly: it pronounced the file clean. This concerns me greatly.

I have gone through the ePO applied the changes protecting the .exe registry entries (the FakeAlert fraudware likes to change these). I will not tell the ePO to block changes to the system autorun as there are legitimate reasons our systems may need this to be modified.

My question is this:

Why is the McAfee VSE incapable of preventing the FakeAlert infection or, once it is installed, detecting and removing it?

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Re: VSE not detecting, preventing, finding, or cleaning FakeAlert fraudware

If VSE is not detecting then this could be a new strain.  Make sure your scan settings are set to scan all files.

You should submit a sample to McAfee Labs for analysis if it is not detecting the malware.

Here is the link on how to do it.

Also here is a link to a White Paper on combatting FakeAlert malware

FakeAlert Rena

How to combat FakeAlert malware

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