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stark91
Level 7
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Message 1 of 11

VSE for windows 10

Hi,

I'm trying to install VSE 8.8 on windows 10 but i get this message.

Win10.PNG

I realize that there is a patch for this, i tried to run it bet then get this.

patch 6.PNG

Yes I'm installing the right patch, yes I followed the stupid instructions and yes I'm fed up.

So, do I have to modify the installer to talk to the patch or what? How do i make this thing click and go?

The computer is on a domain if that changes anything.

Thank you

10 Replies
catdaddy
Level 20
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Message 2 of 11

Re: VSE for windows 10

Moved to VirusScan  Enterprise> Discussion for better assistance

Cliff

Moderator

Cliff
McAfee Volunteer
wwarren
Level 15
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Message 3 of 11

Re: VSE for windows 10

Few questions -

1. What is ZIP package filename you extracted the installation files from?

2. Which file are you invoking to launch the installation?

3. What is the OS version + build number?  i.e. Windows 10.<something>

William W. Warren | S.I.R.R. | Customer Success Group | McAfee
stark91
Level 7
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Message 4 of 11

Re: VSE for windows 10

The Zip file is called VSE880P6 at the bottom of the image

ZIp file.PNG

wwarren
Level 15
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Message 5 of 11

Re: VSE for windows 10

FYI, this is not the correct package.

You should be using VSE880P6LMLRP6.zip.

The package you grabbed is for updating existing installations of VSE that are on an older patch level.

The package I mention is for new installations.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee
stark91
Level 7
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Message 6 of 11

Re: VSE for windows 10

Thanks Warren, but I can't seem to find that anywhere... Do you know the location of the download?

Thanks

tomz2
Level 11
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Message 7 of 11

Re: VSE for windows 10

HI stark91,

You'll find it on the McAfee Download site using your grant number. It will be under McAfee VirusScan Enterprise 8.8 on the Packages tab. You want the package labeled Install - Windows (Patch 7)

Capture3.PNG

stark91
Level 7
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Message 8 of 11

Re: VSE for windows 10

Thanks, that worked great

stark91
Level 7
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Message 9 of 11

Re: VSE for windows 10

I'm unzipping to a local folder and then trying to run from there, as the installation manual suggests. I'm running Windows 10 pro, no other info on the build showing.

Re: VSE for windows 10

I've been trying the Setup and the patch 6 as well as the launcher in the McAfee installer.