cancel
Showing results for 
Search instead for 
Did you mean: 

VSE 8.8 Version Number in About VirusScan Enterprise doesn't update

I'm having issues with getting the VSE to display 5700.7163 in the About Menu. I did the upgrade, but it doesn't always reflect in the About menu. Sometimes I have to reboot the machine several times or leave fora day. This isn't going to work for our deployment overseas. Is there a way to display the version number through the command prompt or another quick way to show the version is correct besides going to the "About" menu?

5 Replies
exbrit
Level 21
Report Inappropriate Content
Message 2 of 6

Re: VSE 8.8 Version Number in About VirusScan Enterprise doesn't update

Moved to Business > VSE for better support.

---

Peter

Moderator

wwarren
Level 15
Report Inappropriate Content
Message 3 of 6

Re: VSE 8.8 Version Number in About VirusScan Enterprise doesn't update

Yes.

Use the Application Event log.

Source=McLogEvent

ID=5000

This event is generated whenever the scanner initializes. It records the DAT and Engine version that it is loading with.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee

Re: VSE 8.8 Version Number in About VirusScan Enterprise doesn't update

Thank you so much for the reply. However, we don't scan right away after upgrading. Do you know if there's a way to get the version number from the cmd prompt. I'm assuming the application has a root directory and I could get the version that way?

wwarren
Level 15
Report Inappropriate Content
Message 5 of 6

Re: VSE 8.8 Version Number in About VirusScan Enterprise doesn't update

You'll find that event after doing any DAT update.

If you want to see the data from a command prompt you could try running the CSSCAN.exe executable, found in the Common Files\McAfee\SystemCore\ folder.

e.g.

>CSSCAN -versions
CommonShell Command Line Scanner Lite (VSCORE.15.3.0.532)
    Engine version: 5700.7163

    DAT version:    7862.0

    Time required:  0 milliseconds

William W. Warren | S.I.R.R. | Customer Success Group | McAfee

Re: VSE 8.8 Version Number in About VirusScan Enterprise doesn't update

Thank you so much!! that totally worked and what I was looking for