McAfee is causing our Windows 10 systems to completely freeze for about 10 seconds, multiple times during the work day. It appears to be the On-Access Scanner. Can I lower the priority, etc to prevent the this from happening? Any suggestions are appreciated.
@wudevr It is possible that there is an application or process that is getting scanned in excess to cause a performance impact and you simply need to implement a stratgic exclusion in order to reduce impact.
You can first implement the ZZZ test to confirm if the issue can be resolved by exclusions. Instructions for this can be found in KB89354
You can determine what may be getting scanned too much and is contributing to this behavior by running the McAfee Profiler tool while the issue is reproduced. Then reviewing the results and implementing exclusions based on that. For more information regarding this, you can review KB69683
More information about this overall process and scanning profiles see KB88595
Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
To add to this you may want to check that you aren't running on ODS task at that time?
To check - open the ENS console - open settings - go to ENS Common - Enable advanced and at the bottom of the page you see "Tasks". Any running on demand scan tasks will be seen here.