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VSE 8.7 not running on MS Window 7 (64 Bit)

Hi,

I tried to install VSE 8.7 (Patch 2) on Windows 7 (64 bit) but the setup runs for some time, then it stops and comes with the following error about the Framework Package:


"Error 1920. Service McAfee Framework Packages could not be installed. Verify that you have sufficient privileges to install system services.

The VSE 8.7 on the ePO shared folder has Patch 2 but still the problem persists."


We are running the McAfee Enterprise for our organization and managing about +/- 5000 users and the users with Windows 7 are about 10.


I have tried to ignore the message but the error keeps on coming back and stops the installation, pls assist, I don't know what to do...


Thank You...

7 Replies
Dinz
Level 16
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Message 2 of 8

Re: VSE 8.7 not running on MS Window 7 (64 Bit)

Hi Samuel,

I shall move your post to the enterprise section where our enterprise mods would be assisting on this soon.

Thanks,
Dinesh K
McAfee Community Moderator

McAfee Employee wwarren
McAfee Employee
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Message 3 of 8

Re: VSE 8.7 not running on MS Window 7 (64 Bit)

I would suggest reviewing the knowledgebase articles on the topic first, then let us know what's going on from there -

McAfee Agent deployment and policy enforcement fail on Windows 7 clients (KB67594)

Support Statement for McAfee Products for Windows 7 and Windows 2008 R2 (KB60468)

William W. Warren | S.I.R.R. | Customer Success Group | McAfee

Re: VSE 8.7 not running on MS Window 7 (64 Bit)

Hi Wlliam,

I tried to access the links you provided me with but I can't access them, it says that "the pages are no longer available", please guys I need advise...

Mal09
Level 12
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Message 5 of 8

Re: VSE 8.7 not running on MS Window 7 (64 Bit)

SamuelM wrote:

I tried to access the links you provided me with but I can't access them, it says that "the pages are no longer available", please guys I need advise...

Both of those links are working for me.

Re: VSE 8.7 not running on MS Window 7 (64 Bit)

Samuel,

Both the links are perfectly fine. I suggest you try that again and also check your network connectivity.

Sameer

Re: VSE 8.7 not running on MS Window 7 (64 Bit)

Thank you all for the information...

Re: VSE 8.7 not running on MS Window 7 (64 Bit)

I'm not quite sure but I think I saw this message on a w2k8 server, too. In my case I was logged on as an administrator but anyway I had to run the installation explicit using "runas administrator".

Regards, Tim

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