cancel
Showing results for 
Search instead for 
Did you mean: 

VSE 8.7 install does not remove CA Etrust 8.1

We are evaluating VSE 8.7 at the moment and 1 of the problems we are having is that it does not remove CA Etrust 8.1 automatically.

The problems is that in the UnInst.ini file the place where it can find Etrust in the registry is wrong.

It looks for Etrust in this place:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{107558C8-458B-45EA-A0FE-7CC10D687DB6}

But this entry is not present at our computers.

The entry for CA Etrust is here:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{85F88F9C-6EB2-426B-88AB-28DA4A3526B9}

I've already tried to edit the file by hand but then Epo gives an error message, probably because it checks the integrety of the file and it thinks that somethin happened to it because I modified it.

If someone could help, I would be very gratefull.

Message was edited by: Asturia on 12/16/09 5:58:18 AM CST
Tags (1)
1 Reply
Highlighted

Re: VSE 8.7 install does not remove CA Etrust 8.1

After you modify the uninstall.ini you have to build a custom package with Installation Designer to include the new uninstall.ini and then check that into EPO for deployment.

Ron

Message was edited by: Rsteven1 on 12/16/09 9:52:29 AM CST

Message was edited by: Rsteven1 on 12/16/09 9:53:04 AM CST
More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community