cancel
Showing results for 
Search instead for 
Did you mean: 
Grif
Level 10
Report Inappropriate Content
Message 21 of 31

RE: VSE 8.5i HotFix 427887 addresses two Mcshield processes with Patch 6

Why not install Patch #7 instead? It's a better solution for most.

Hope this helps.

Grif

RE: VSE 8.5i HotFix 427887 addresses two Mcshield processes with Patch 6



When will it be available in my ePO 3.6.1?
Grif
Level 10
Report Inappropriate Content
Message 23 of 31

RE: VSE 8.5i HotFix 427887 addresses two Mcshield processes with Patch 6

I believe it's functional now but you'll need to download the patch from the McAfee corporate download site. Click on the link below, login (or create a new user if you haven't logged in before), then download the patch.. You WILL need your corporate grant number to create a new user account.

Service Portal Login:

https://mysupport.mcafee.com/eservice_enu

Hope this helps.

Grif
Mal09
Level 12
Report Inappropriate Content
Message 24 of 31

RE: VSE 8.5i HotFix 427887 addresses two Mcshield processes with Patch 6

Note that this bug may also affect other McAfee installs which shut down mcshield.exe.

As an example, we are on Patch 6 at the moment, and havn't installed this hotfix. When installing Anti-Spyware on some machines, the duplicate mcshield.exe occasionally appears.

Help.

People, i have this two same procces running in some computers. they have 8.7.0i mcafee version and none patch installed. how can i fix tis issue?? thanks.
Grif
Level 10
Report Inappropriate Content
Message 26 of 31

RE: Help.

Have you tried installing Patch #1, then the Hotfix 464768 for VS 8.7i yet? If not, please do so.

Hope this helps.

Grif

help2

I can`t find this patch and hotfix, where can i donwload it? thanks
Grif
Level 10
Report Inappropriate Content
Message 28 of 31

RE: help2

You'll need your corporate grant number to create a new account at the login link below:

https://mysupport.mcafee.com/eservice_enu

Once you have the account, you'll see the downloadable patch there. The patch downloads as a .zip file and the hotfix is included within the zip.. Install the patch, then the hotfix.

Hope this helps.

Grif

RE: VSE 8.5i HotFix 427887 addresses two Mcshield processes with Patch 6

Is there a McAfee mailing list that alerts you to hotfixes, patches, upgrades, etc?

RE: VSE 8.5i HotFix 427887 addresses two Mcshield processes with Patch 6

I get alerts like this from my TAM and Account Execs.
More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community