Showing results for 
Search instead for 
Did you mean: 

VSE 8.5 and 8.7 slow in VMware enviroment


I seem to have a problem with both VSE 8.5 and 8.7 running slow on the servers. The servers are virtual and running on VMware esx 3.5. The servers have Mcafee MA 4.0 patch 1 and HIPS 7.0 patch 4 on it, as well as VSE 8.7 installed. Whenever the MA 4.0 tries to talk to the ePO server naprdmgr.exe runs at 99% until the agent is done communicating.

The Virus Scans are also VERY slow. I have them configured to use only 30% of the processor and they take about 8 hours to finish scanning. If I have same environment running on a physical box instead of virtual the scans are only 1hour 20min.

I've tried using 8.5i with patch 7, but the same thing happens. Does anybody know what might be causing this problem?
2 Replies

RE: VSE 8.5 and 8.7 slow in VMware enviroment

Disk Performance inside a Guest Virtual Machine is never as fast as on physical hardware and Scheduled Scans are very disk intensive. But 8 hours vs 1.5 hours is a big difference. Are your Scheduled Scans running on multiple Guests on the same ESX Host at the same time? If so, try staggering their scans so they don't try to run at the same time.

RE: VSE 8.5 and 8.7 slow in VMware enviroment

I was reading the release notes for 8.7i patch 1 and it might have something that will correct or at least improve the CPU utilization of the Agent communication. So I will do a wait and see on that one.

The Virus Scans are not running at the same time. I did forget the meantion that the physical server is actually running ePO 3.6.1 while the virtual server is running ePO 4.0. The physical server has more then 60,000 files on it (according to the logs) and it takes about 1.5 hours to complete. The Virtual has over 70,000 files and takes 8 hours. I also have windows 2003 virtual server with more then 20,000 files and that takes just under 3hours to complete.

The setups aren't exactly the same, but the numbers shouldn't be that far off. Especially, strange that the virtual Windows Server with ~20,000 files takes twice as long as the physical server with ~60,000 files.
More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community