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Former Member
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Message 1 of 15

Upgrade vse 8.8 p2 to patch 4 (32bit)

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Hello,

I am relativly new to mcafee epo and i want to upgrade from mcafee 8.8 p2 to p4.

I read in the documentation  that:

This package does not upgrade VirusScan Enterprise version 8.8.0.777 (RTW).

To update with the Patch 4 package:

◦ On 64-bit systems, first install Patch 2, then Patch 4.

◦ On 32-bit systems, first install Patch 1, then Patch 4.

Alternatively, uninstall VirusScan Enterprise 8.8.0 and reinstall with the Repost

We have at the moment allot of 32 bit machines  and for my understanding i need to roll them back to p1 ? And then patch them to p4.

What is the best way to do this? Any one got a idea?

Thanks!

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pwolfe
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Message 14 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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If you are still having the issue, it may be just as easy to run a "UnInstall" and then run a clen Install from the console...

this is accomplished by creating 2 seperate tasks.

1 - VSE 8.8  - Uninstall

2 - VSE 8.8 p4 - Install

Run as follows:

System Wakeup

VSE uninstall

System Wakeup to confirm uninstallation is complete

VSE install on completed systems.

Patrick

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Former Member
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Message 2 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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Nope, thats just a typo in the guide. needs to be at least on patch 1 for 32 bit systems and above.

you are ready to go. Just read up on the issues people have had with XP and BOP first!

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Message 3 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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Well i am currently testing  it to send patch 4 to a patch 2 machine. When i use cmdagent i see that the task is coming in but at  installed patches (more infor at vse) its still 2.

Former Member
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Message 4 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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Are all your management extensions up to date?

Is the patch in current or eval branch? Does the agent policy say to collect updates from the same branch?

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Message 5 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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My management extenstions need upgrading from 8.8.0.208 to 8.8.348 and report from 1.2.0.148 to 228

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Message 6 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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The patch is now in eval

Former Member
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Message 7 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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Upgrade management extensions and try again. Had same issue here.

Former Member
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Message 8 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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Hi i will do that i couldnt find any information about management extensions   though . Whatdoes it do? ANd report extenstions is just adding reports to epo?

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Message 9 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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ePO is modular, so you add additional modules to give it additional features. Adding the agent management extension (or module) enables ePO to see and manage the agent on systems and deploy it.

Generally rule of thumb for upgrades is that the management extension is always upgraded first, otherwise it wont know about the latest version of the software and will have issues controlling it.

Then the help file + reports

Then the software to deploy.

I would say to ALWAYS backup your policies before upgrading the management extension, if it breaks you have to remove (which wipes out all policies for that product) and then check back in.

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Message 10 of 15

Re: Upgrade vse 8.8 p2 to patch 4 (32bit)

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Btw thanks for you advice!

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