I recently bought a second hand laptop online and I bought 'McAfee® Total Protection' and tried to install.
But I got a message saying : "Cannot proceed as there enterprise products detected".
So when I went to Control Panel --> Add/Remove Programs I saw, "Mcafee Viruscane Enterprise".
But I went into the Program File folder, and there is a McAfee folder but there is only 'Web Advisor' inside it. So I tried to uninstall it from the 'Add/Remove programs'.
But I got a messag saying:
"The specified resource language ID cannot be found in the image file.
McShield.dll: The system cannot find the file specified".
I contacted consumer mcafee customer care and explained the error to them and they said this is related to enterprise mcafee, please contact them. I got phone contact for Enterprise Mcafee and when I tried to call them up, I am asked to enter some code, but I dont have one.
I tried the tools like MCPR.exe
SO, I am basically stuck with not being able to install a new one and unable to uninstall .
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.