cancel
Showing results for 
Search instead for 
Did you mean: 
Yogesh
Level 7
Report Inappropriate Content
Message 1 of 4

The McAfee McShield service terminated unexpectedly

Why McAfee McShield service terminated unexpectedly in Windows 7

Moved to VirusScan Enterprise by Moderator

Message was edited by: Ex_Brit on 11/7/09 7:37 AM
3 Replies
Yogesh
Level 7
Report Inappropriate Content
Message 2 of 4

Re: The McAfee McShield service terminated unexpectedly

installed 8.7i sp1, then ran sp2 patch, then installed antispyware module, still the same

Jubo
Level 9
Report Inappropriate Content
Message 3 of 4

Re: The McAfee McShield service terminated unexpectedly

Since you have version 8.7i installed, which is a corporate version, it's better to post your issue in the "Business" forums. Check here

maziz
Level 10
Report Inappropriate Content
Message 4 of 4

Re: The McAfee McShield service terminated unexpectedly

Hi

Although it is recommended that you post the question to the correct forum, the solution to the issue is most likely a Scan Engine upgrade

Please go to http://mysupport.mcafee.com and click Search the Knowledge Base.

Search for article KB67130, which suggests to either disable the option to Scan for Cookies or upgrade to the 5400 engine.

A 5400 engine superdat can be downloaded from http://www.mcafee.com/apps/downloads/security_updates/engines.asp?region=uk&segment=enterprise

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community