in our company I have deployed VSE 8.8 hotfix 116778 to all windows PROD servers. By McAfee release notes (https://docs.mcafee.com/bundle/virusscan-enterprise-v8-8-14-hotfix116778-release-notes/raw/resource/...) is possible to install this hotfix only on version VSE 184.108.40.2060. After hotfix installation is possible to see in ePO in VSE details that Hotfix/Patch Version = 14 and Fixes = 116778. This is OK. Release notes also speaks about new build version 220.127.116.114.2 but ePO still shows only version 18.104.22.1680. And there is a problem - when we have used Tenable to scan vulnerabilities Tenable showed us this:
File: C:\Program Files (x86)\McAfee\VirusScan Enterprise\coptcpl.dll
Installed version: 22.214.171.1240
Fixed version: 126.96.36.1994.2
So we did not pass!!!
On McAfee web in Product downloads section is there for download only mentioned hotfix 116778. Whole VSE version 188.8.131.524.2 is NOT there.
Is there some solution?
Thanks for your post.
I tried checking the Product Download Site and below is the Hotfix available.
Please check the Screenshot:
But again this Hotfix should used with :
This release was developed for use with:
• McAfee® VirusScan Enterprise® 8.8 Patch 14(build 2190)
Make sure that your system meets these requirements before installing the software.
• VirusScan Enterprise® 8.8 Patch 14 (build 2190) should be installed.
So i believe you can not install only this Hotfix on a machine.
I have this exact same problem. I've updated the machines on my network to this:
• VirusScan Enterprise® 8.8 Patch 14 (build 2190)
Verified that build 2190 is installed by checking this registry key:HKey_Local_Machine\Software\Wow6432Node\McAfee\DesktopProtection
You dont understand me - hotfix 116778 for download is OK, installation works, registry key is also OK. But release notes mentioned that new = hotfixed VSE version is 184.108.40.2064.2 but after hotfix installation is in ePO still version 220.127.116.110 (with hotfix). And when we do vulnerability scan via Tenable, after scan this tool inform us that we dont pass scan!!! because we have still installed not fixed VSE version = 2190 and hotfixed is 2224.2. Hotfix installer doesnt change VSE version to 2224.2 - this is bug/mistake/intention? on McAfee side. Why McAfee didnt release new full version of VSE 18.104.22.1684.2 (with included hotfix) which is downloadable via ePO?
PS: see John-Fees answer, he has same problem
Thanks for your responses.
I would strongly recommend you to please open a service request with support to check the issue.
It seems properties are not coming.
Please open a service request with support so they can check this issue and perform the troubleshooting accordingly.
Was my reply helpful?
If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!