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GLM
Level 7
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Message 1 of 3

Splash screen gone after upgrading VSE 8.8 to Patch 14 + Agent 5.6.3

Hi,

VSE 8.8 (not managed) running on several Windows 10 v1903 / v1909

After upgrading from Patch 13 to Patch 14  and from Agent 5.6.2 to 5.6.3 the splash screen does not show anymore. Registry's bSkipSplash value is set to 0 (zero).

Product version : 8.8.0.2190 [VSE 8.8 Patch 14 * December 10, 2019]
Agent version     : 5.6.3.157 [MA 5.6.3 * December 10, 2019]
Engine version   : 6010.8670

It may seem silly, but users are used to see the splash screen and now are complaining about the antivirus' gone.

Thank your for your help.

Best regards.

2 Replies
patrakshar
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Splash screen gone after upgrading VSE 8.8 to Patch 14 + Agent 5.6.3

Hi @GLM 

Two quick question. 

Have you upgraded your extension in EPO to P14?

In your EPO policy do you have the below option checked?

image.png

GLM
Level 7
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Message 3 of 3

Re: Splash screen gone after upgrading VSE 8.8 to Patch 14 + Agent 5.6.3

Hi,

Thank you for your response.

This is VSE 8.8 unmanaged, not using ePO.

Best regards.

 

 

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