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KhadarBasha
Level 7
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Message 1 of 2
‎08-13-2020 01:38 AM

Server is getting rebooted due to Mcafee driver ,Unable to login in kvhpw3216

Hello Team, Server is getting rebooted due to old Mcafee driver, as analysis has been provided by Microsoft. Please find attached email for the same. Server have VSE 8.8 Patch 12 HF .Kindly inestigate and provide the action plan Server operating system is Windows server 2008 Enterprise SP2 “32 bit”.
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AdithyanT
McAfee Employee
McAfee Employee
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Message 2 of 2
‎08-13-2020 02:28 AM

Re: Server is getting rebooted due to Mcafee driver ,Unable to login in kvhpw3216

Hi @KhadarBasha,

Thank you for your post. I am afraid I am unable to find any attachments to your post. May i request you to contact support with the analysis via an SR in case the analysis contains any sensitive/personally Identifiable information?

Also, May I know what version was present before upgrading to VSE 8.8 p12? Also, I can see that you have mentioned p12HF? May I know the exact version in use here? You can refer to the below KB for comparison/reference to identify the version details:

https://kc.mcafee.com/corporate/index?page=content&id=KB51111

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Thanks and regards,
Adithyan T
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