We have ePO 5.3.1 with VirusScan Entreprise 8.8 Patch 8 on our infrastructure.
And each computer takes long time to display all the programs on "Programs and Features" and when I disable VirusScan, it appears instantly.
Anybody have an idea how can I set up VirusScan ?
Thank you in advance.
Can you disable On access scan and check if the program and features opens up without delay ?
CanYou share across OAS scan logs from any one of the systems exhibiting this issue.
In addition what vse patch is currently installed on the affected systems.
i never saw this behavior in detail. I saw general performance issues, but not only when opening Add/Remove Programs.
I would do the following tests.
- add a temporary exclusion for c:\. If afterwards anything is fine there is a scan exclusion missing.
Which VSE policy are you using? The default McAfee policy?
Thank you for your answer.
If I disable OAS "Programs and features" open instantly.
VSE 18.104.22.1689 Patch 8 installed with the 5800.7501 engine.
The Policy is based on "McAfee Default". Do you need some screenshots about the policy ?