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lorobur
Level 9

Programs and Features on Windows 7 too slow

Hello,

We have ePO 5.3.1 with VirusScan Entreprise 8.8 Patch 8 on our infrastructure.

And each computer takes long time to display all the programs on "Programs and Features" and when I disable VirusScan, it appears instantly.

Anybody have an idea how can I set up VirusScan ?

Thank you in advance.

Best regards.

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13 Replies
catdaddy
Level 20

Re: Programs and Features on Windows 7 too slow

Moved from Consumer ePolicy Orchestrator (ePO) to VirusScan Enterprise > Discussions

For better Assistance, if needed to be moved to (VSE) please apprise.

By

Moderator

Cliff
McAfee Volunteer
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lorobur
Level 9

Re: Programs and Features on Windows 7 too slow

Nobody has the same issue ?

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catdaddy
Level 20

Re: Programs and Features on Windows 7 too slow

​  Could you kindly add to this discussion?

Thank you,

Cliff

Cliff
McAfee Volunteer
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syedali
Level 11

Re: Programs and Features on Windows 7 too slow

Hi lorobour,

Can you disable On access scan and check if the program and features opens up without delay ?

CanYou share across OAS scan logs from any one of the systems exhibiting this issue.

In addition what vse patch is currently installed on the affected systems.

Thanks,

Syed

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Troja
Level 14

Re: Programs and Features on Windows 7 too slow

Hi ​,

i never saw this behavior in detail. I saw general performance issues, but not only when opening Add/Remove Programs.

I would do the following tests.

- add a temporary exclusion for c:\. If afterwards anything is fine there is a scan exclusion missing.

Which VSE policy are you using? The default McAfee policy?

Cheers

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catdaddy
Level 20

Re: Programs and Features on Windows 7 too slow

Thank you Thorsten   Should I move this thread to (VSE) ?

Cliff
McAfee Volunteer
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Troja
Level 14

Re: Programs and Features on Windows 7 too slow

Yes, this makes sense. :-)

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lorobur
Level 9

Re: Programs and Features on Windows 7 too slow

Hi all,

Thank you for your answer.

If I disable OAS "Programs and features" open instantly.

VSE 8.8.0.1599 Patch 8 installed with the 5800.7501 engine.

The Policy is based on "McAfee Default". Do you need some screenshots about the policy ?

Regards

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tao
Level 13

Re: Programs and Features on Windows 7 too slow

Take a look at

The Profiler and/or reviewing the standard exclusion list may provide some additional insight in configuring VSE for your environment.

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