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Portwise client gets blocked

Hi All

I have deployed Portwise SSL VPN  system in my enterprise.

I have created a policy in my Access Protection as follows :-

Under Spyware maximum protection - I have blocked all programs from running in temp folder.

As a result of this blockage Portwise client which is java based will not launch until Acces Protection is disabled.

I created a exception condition in hte spyware setting and put the java exe and the DLL file generated in hte temp folder when Portwise is launched but still hte block continues.

Please advise on how to make a workaround for this issue as  I dont wanto to disable the temp folder blockage

Im pasting below hte text from the Access Protection log for reference

regards

Manoj

3 Replies

Re: Portwise client gets blocked

Hi Manoj,

I cannot see the access protection lines. Can you attach the file or copy the lines?

Cheers,

Re: Portwise client gets blocked

Sorry I left out the log part

/28/2014          11:01:55 AM          Would be blocked by port blocking rule  (rule is currently not enforced)           C:\Program Files (x86)\Google\Chrome\Application\chrome.exe          Common Maximum ProtectionSmiley Tonguerevent HTTP communication          173.252.73.52:443

5/28/2014          11:02:10 AM          Would be blocked by Access Protection rule  (rule is currently not enforced)           NT AUTHORITY\LOCAL SERVICE          C:\WINDOWS\system32\sdclt.exe          \REGISTRY\USER\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\AutoDetect          Anti-spyware Standard ProtectionSmiley Tonguerotect Internet Explorer favorites and settings          Action blocked : Create

5/28/2014          11:02:14 AM          Blocked by Access Protection rule           INYKGW\464M0074          C:\Program Files (x86)\PortWise\TruID\jre\bin\javaw.exe          C:\Users\464m0074\AppData\Local\Temp\swtlib-32\swt-win32-3650.dll          Anti-spyware Maximum ProtectionSmiley Tonguerevent all programs from running files from the Temp folder          Action blocked : Execute

5/28/2014          11:02:14 AM          Would be blocked by Access Protection rule  (rule is currently not enforced)           NT AUTHORITY\LOCAL SERVICE          C:\WINDOWS\system32\sdclt.exe          \REGISTRY\USER\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\AutoDetect          Anti-spyware Standard ProtectionSmiley Tonguerotect Internet Explorer favorites and settings          Action blocked : Create

Re: Portwise client gets blocked

Hi Manoj,

Can you try to include the process javaw.exe as well?

Please, let me know the result.

Cheers,

Message was edited by: llamamecomoquieras on 5/28/14 7:21:52 AM IST