☰
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
User98048206
Level 7
Report Inappropriate Content
Message 1 of 4
‎07-08-2019 07:44 AM

Path exclusions for drives that have been mounted but not assigned a drive letter

We have a backup process that mounts a SAN from a 3par to take a snapshot- I would like for these to be ignored in the mcafee VirusTotal scans, however the path that is showing up is non-windows in fashion and I am not sure how it would be entered- an example of a problematic filepath is below- \??\Volume{0f19c454-a144-11e9-80ff-1458d04e19e8}\E00063E8DE3.log\00012d72.js this is on a windows system so this file path doesn't make sense to me. Is is something unique to McAfee as to how it detects mounted but non drive letter provisioned drives? Please advise.
0 Kudos
Reply
3 Replies
Highlighted
cdinet
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 4
‎07-08-2019 07:58 AM

Re: Path exclusions for drives that have been mounted but not assigned a drive letter

Is this for ENS or VSE and what OS - windows, Linux or mac?

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

0 Kudos
Reply
Highlighted
User98048206
Level 7
Report Inappropriate Content
Message 3 of 4
‎07-09-2019 05:58 AM

Re: Path exclusions for drives that have been mounted but not assigned a drive letter

OS- Windows, VSE. mistyped as VirusTotal in the prior post.

0 Kudos
Reply
Highlighted
LeeHarvey
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 4 of 4
‎07-19-2019 06:57 AM

Re: Path exclusions for drives that have been mounted but not assigned a drive letter

Assuming E00063E8DE3.log is actually a folder: Does this exclusion pattern work?

**\Volume{????????-????-????-????-????????????}\*.log\

Otherwise, is disabling scanning of network folders and/or backup files an option for you?

 

0 Kudos
Reply
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community


Corporate Headquarters
2821 Mission College Blvd.
Santa Clara, CA 95054 USA

Consumer Support   |   Enterprise Support   |   McAfee.com

Legal   |   Privacy   |   Copyright © 2019 McAfee, LLC