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Re: Outlook performance whe receiving meeting request

I should specify that our problem is Outlook 2010 on Windows 7.

Re: Outlook performance whe receiving meeting request

Interestingly enough, since posting last, McAfee has contacted me a few times because they are getting more organizations reporting the same issue.  McAfee has had me try to apply a test patch and when that didn't work, they started asking additional information on the problem and how our Exchange server and Outlook clients were configure.  There is still no resolution.

shaunl
Level 7
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Message 13 of 16

Re: Outlook performance whe receiving meeting request

We are currently experiencing the same issue. has anyone been able to find a resolution to this as yet?

McAfee Employee wwarren
McAfee Employee
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Message 14 of 16

Re: Outlook performance whe receiving meeting request

We have a ticket open with Microsoft to investigate this performance symptom.

What we know is  -

- it involves Outlook 2010 (if you have a different version you are experiencing a different problem).

- the larger a User's calendar the more exaggerated the lag/delay

- disabling our EmailScan feature provides a workaround/relief to the symptom

We are currently reviewing code to determine if there's an opportunity for optimization.

A note about EmailScan:

If the Exchange is already protected by an AV solution then the client-side VSE feature of EmailScan is redundant.

EmailScan works by copying the mail+attachments to a temporary local folder for scanning. All-the-while, the Outlook client is "locked" until the scan is complete, to prevent Users gaining access to infected items. This potential lag can be particularly painful for remote users and large attachments.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee
pierce
Level 13
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Message 15 of 16

Re: Outlook performance whe receiving meeting request

thanks wwarren, That sounds like our issue and we have disabled the email scan to mitigate

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Re: Outlook performance whe receiving meeting request

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