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On demand scan - Application Error after installing VSE 8.8 Patch 1

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All,

I'm new to this forum. We have recently installed a patch on one of our servers and after rebooting we can't run the on-demand scanner.

VSE 8.8 patch 1

server 2003

Event ID 26

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date:  03/02/2012
Time:  13:21:37
User:  N/A
Computer: xxx

Description:
Application popup: ScnCfg32.Exe - Bad Image : The application or DLL C:\WINDOWS\system32\USERENV.dll is not a valid Windows image. Please check this against your installation diskette.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any help would be appreciated

Message was edited by: jan.bubnjevic on 07/02/12 05:28:23 CST
1 Solution

Accepted Solutions

Re: On demand scan - Application Error after installing VSE 8.8 Patch 1

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I found a solution:

sfc /scannow solves the problem but I had to do run it via a console connection on the local server.

There is also a workaround:

Workaround

Disable the Common Standard Protection Access Protection Rule to prevent McAfee processes being hooked.

  1. Click Start, Programs, McAfee, VirusScan Console.
  2. Double-click Access Protection.
  3. Select Common Standard Protection.
  4. Deselect both the Block and Report entry for Prevent hooking of McAfee processes.
    This is enabled by default.
  5. Click OK and exit VirusScan Console.

Hope this helps...

2 Replies

Re: On demand scan - Application Error after installing VSE 8.8 Patch 1

Jump to solution

I found a solution:

sfc /scannow solves the problem but I had to do run it via a console connection on the local server.

There is also a workaround:

Workaround

Disable the Common Standard Protection Access Protection Rule to prevent McAfee processes being hooked.

  1. Click Start, Programs, McAfee, VirusScan Console.
  2. Double-click Access Protection.
  3. Select Common Standard Protection.
  4. Deselect both the Block and Report entry for Prevent hooking of McAfee processes.
    This is enabled by default.
  5. Click OK and exit VirusScan Console.

Hope this helps...

Highlighted

Re: On demand scan - Application Error after installing VSE 8.8 Patch 1

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I think you should not disable the Common Standard Protection Access Rule, but exclude scncfg32.exe. So do not deselect the Block and Report entry. Better insert scncfg32.exe to excluded process.

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