Showing results for 
Show  only  | Search instead for 
Did you mean: 

Multiple VS icons in system tray

After installing 8.7 to one of our laptops via ePO 4.5 the client now has a number of VS icons in the system tray (around 10). Moving the mouse over any of these causes the system tray to collapse and they become inaccessible.

The system shows as being compliant on our server but that's all the info I have until I can get the laptop in to take a look.

Anyone come across this before?

2 Replies

RE: Multiple VS icons in system tray

I've seen this happen often after patch installs or client upgrades with 8.0, 8.5, and 8.7. Just had two systems doing this after pushing patch 2 to the 8.7 clients. Probably occurs when the upgrade or patch installs while the user is logged on and has apps open.
Anyway, uninstalling and reinstalling the Mcafee Antivirus client has fixed this every time in my experience.

Re: RE: Multiple VS icons in system tray

We have seen this reported behaviour now on 4 systems (on 5500), my guess more systems have it, but it doesn't get reported by users.

Iam going to file an icident on this issue.

Filed under incident: 3-815195621

reg, Henno.

Message was edited by: HennoKeers on 1/29/10 1:20:31 PM CET
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community