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McTray Error

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We are testing out a new McAfee system epo 4.5 and agents 4.5 antivirus 8.7 and spyware/hips add-ons.

When two users try to shut down there machines at night they get the following errors.

McTray.exe - Application error

The instrictions at (Hex) reference memory at (Hex) The memory could not be "written"

click ok or canceled.

on 1/26/10 9:10:24 AM CST

on 1/26/10 9:11:01 AM CST
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McAfee Employee
McAfee Employee
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Re: McTray Error

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Is the VSE and agent upgraded to patch2?

I will suggest to have a look at the below article.

https://kc.mcafee.com/corporate/index?page=content&id=KB67118&actp=search&searchid=1264533851361

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McAfee Employee
McAfee Employee
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Message 2 of 3

Re: McTray Error

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Is the VSE and agent upgraded to patch2?

I will suggest to have a look at the below article.

https://kc.mcafee.com/corporate/index?page=content&id=KB67118&actp=search&searchid=1264533851361

View solution in original post

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Re: McTray Error

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I downloaded the patch and placed it into rotation. It will update tonight at 5pm EST. I will check with the users tomorrow to see if their problems are fixed.

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