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McTray Error

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We are testing out a new McAfee system epo 4.5 and agents 4.5 antivirus 8.7 and spyware/hips add-ons.

When two users try to shut down there machines at night they get the following errors.

McTray.exe - Application error

The instrictions at (Hex) reference memory at (Hex) The memory could not be "written"

click ok or canceled.

on 1/26/10 9:10:24 AM CST

on 1/26/10 9:11:01 AM CST
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McAfee Employee hem
McAfee Employee
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Re: McTray Error

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Is the VSE and agent upgraded to patch2?

I will suggest to have a look at the below article.

https://kc.mcafee.com/corporate/index?page=content&id=KB67118&actp=search&searchid=1264533851361

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?please select Accept as Solution in my reply and together we can help other members?
2 Replies
McAfee Employee hem
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: McTray Error

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Is the VSE and agent upgraded to patch2?

I will suggest to have a look at the below article.

https://kc.mcafee.com/corporate/index?page=content&id=KB67118&actp=search&searchid=1264533851361

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?please select Accept as Solution in my reply and together we can help other members?

Re: McTray Error

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I downloaded the patch and placed it into rotation. It will update tonight at 5pm EST. I will check with the users tomorrow to see if their problems are fixed.

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