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bob325
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McShield stopping // event 5019 or 5051 for details

Hi  Team 

We are  noticing  an issue  with  Mcshield  on  several  machines . The service is in state "stopping" but it should be "running". The error messages appear because the system can't start the service. Mcshiled status "stopping". All buttons are disabled

To solve this I have to kill the process (If this problem occurs the Mem Usage of McShield is very low (200k-300k)): We  have  to   OAS  log  does  not  show  any  trace  of  scan out of  time.

Below  screeshots  of error ;

Mcshield.png

Many  thanks 

Bob

1 Reply

Re: McShield stopping // event 5019 or 5051 for details

Hi there,

Make sure that you have Patch 4 installed as this is a known issue that has been addressed in Patch 4.

Best regards,

Cheers,

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