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McAfeee VirusScan Enterprise 8.8 and McAfee Total protection compatibility

My laptop once put to sleep (if idle for 15min), is not coming out of sleep. I have McAfeee VirusScan Enterprise 8.8 and McAfee Total protection installed on my laptop. Just wondering, is the issue due to incompatibily between these two?

2 Replies

Re: McAfeee VirusScan Enterprise 8.8 and McAfee Total protection compatibility

Best this being in Business as we here know nothing of the corporate product. i would assume having both active would not be good so why are both installed. You can remove Total protection via

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

but maybe you also need to remove enterprise in case the TP removal accidently trashes the enterprise install.

on 03/03/13 8:19:21 EST AM

Re: McAfeee VirusScan Enterprise 8.8 and McAfee Total protection compatibility

Those two certainly should not be installed together.  Never install two antivirus applications (or two software firewalls either).   As Tony suggests, I would uninstall both and start again with one or the other but not both.

Was this Total Protection retail or Total Protection Service (SaaS)?  Not that it really matters, the advice would still be the same..

.


Message was edited by: Ex_Brit on 03/03/13 8:21:42 EST AM
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