I just had my system upgraded to WIndows 7 and now I am unable to send email from Windows Live or Mozilla Thunderbird unless I disable my McAfee Virusscan Enterprise. My corporate Outlook account is fine and works perfectly I have checked the settings and had them confirmed by the two ISPs that I use. Anybody else seeing this and got a clue how to fix it?
Moved from Consumer Help section to Business (Email & Web Security)
A couple of questions for starters:
- Can you provide any error message? (screenshots preferred)
- What version of VirusScan Enterprise (VSE) are you running?
Regards
This information does not expose the issue
Please look into your "Access Protection" log.
see KB73080
Look into your "Access Protection" log.
see KB73080
Here is what is says
10/19/2011 1:42:39 PM Blocked by port blocking rule C:\Program Files\Windows Live\Mail\wlmail.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail {ip address removed}
When I try to add MLMAIL.EXE to the excluded list, my entry doesn't stay, it is erased
Message was edited by: ajacobs to remove personally identifiable information. on 10/19/11 2:23:00 PM CDTYou need to contact your ePO administrator and have them add it to the policy assigned to your system
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