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horst
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Message 11 of 16

Re: McAfee agent doesn`t install VSE 8.8 Patch 4

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yes, but as seen in the Software Manager screenshot one page before, all patches are already checked in for my understanding.

In addition I don`t know what "unknown Distribution point" means. Perhaps exactly this is the crux of the Scenario?!

Re: McAfee agent doesn`t install VSE 8.8 Patch 4

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Well,

In the Machine with patch 0 installed will not install patch 4 straight away as you must have at least patch 2 as previously it was said.

Patch version

• Patch 4 package — Updates VirusScan Enterprise 8.8.0 clients, with Patch 1 (32-bit) or Patch 2 (64-bit) only.

Important This package does not upgrade VirusScan Enterprise version 8.8.0.777 (RTW).

To update with the Patch 4 package:

◦ On 64-bit systems, first install Patch 2, then Patch 4.

◦ On 32-bit systems, first install Patch 1, then Patch 4.

Alternatively, uninstall VirusScan Enterprise 8.8.0 and reinstall with the Repost

I am sure if you try manually to install patch 4 an error message will pop up saying that cannot be installed.

Try in a single Machine to install patch 2 or 3 manually and then run again the task of patch 4

Keep us posted!

Best regards,

Jose Maria

jmcleish
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Message 13 of 16

Re: McAfee agent doesn`t install VSE 8.8 Patch 4

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Nope, Only patch 4 is checked into the master repository from your picture.  You need to also check in patch 2.

horst
Level 8
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Message 14 of 16

Re: McAfee agent doesn`t install VSE 8.8 Patch 4

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ok, I tried another solution:

I downloaded the patch 2 from the Software Manager of the ePo Server.

Then I manually installed this patch on one of the Client PCs. After a reboot and some time the Client automatically installed patch 4 via the McAfee Agent.

I think I will do this with the other 70 PCs. I will rollout the patch 2 via Batch script and install it on the PCs.

Afterwards the Clients should automatically update with patch 4.

Re: McAfee agent doesn`t install VSE 8.8 Patch 4

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Yes you have only patch 4.

I would suggest to call McAfee and they can provide you with patch 2 and you can check in the repository

Best regards,

Jose Maria

jmcleish
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Message 16 of 16

Re: McAfee agent doesn`t install VSE 8.8 Patch 4

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you should be able to check it in from the software manager- click on the check-in package link beside patch 2

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