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tonyb99
Level 13
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Message 11 of 16

Re: McAfee VirusScan - FULL system scan problem

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HI I've been away or I would have answered you earlier.

I was advised the issue is with the 5.0.1 and 5.0.2 agents and that I could go back to using the 4.8 agent which doesnt have this issue.

This of course is no use for windows 10 that needs the 5.0.2 agent.

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bostjanc
Level 10
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Message 12 of 16

Re: McAfee VirusScan - FULL system scan problem

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So, user having win7, the workaround is to give him 4.8 agent, and that Will not trigger "missed full scan" is that correct?

tonyb99
Level 13
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Message 13 of 16

Re: McAfee VirusScan - FULL system scan problem

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Yes, thats correct.

bostjanc
Level 10
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Message 14 of 16

Re: McAfee VirusScan - FULL system scan problem

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Well, the thing is that I dont have 4.8 Agent anymore on EPO, and neither am I able to download thru my products site (Download My Products Login | McAfee Downloads) with using my grant number.

Do you perhaps know how to get version 4.8?

tonyb99
Level 13
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Message 15 of 16

Re: McAfee VirusScan - FULL system scan problem

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If you have 5.3 then it should be in the not checked in section of the software manager in ePO.

bostjanc
Level 10
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Message 16 of 16

Re: McAfee VirusScan - FULL system scan problem

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tony thanks

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