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McAfee VirusScan Enterprise can't update.

Hi all,

I have a problem. I install McAfee VirusScan Enterprise 8.8 patch 4 (Standalone) but it can't automatic update. I must update manual. This computer, I run command netstat, I see it is listenning port 80 and 443. I don't known what port is McAfee VirusScan Enterprise 8.8 use for update?

Please help me this problem!

Thanks ,

DK

5 Replies

Re: McAfee VirusScan Enterprise can't update.

Have you tried to re-install the agent?

Regards,

Jose

Re: McAfee VirusScan Enterprise can't update.

Hi LLamamecomoquieras,

I did re-install mcafee agent but it still error.

Thanks,

DK

Re: McAfee VirusScan Enterprise can't update.

Do you have any Firewall/proxy blocking the connections to McAfee repository?

Regards,

Jose

Re: McAfee VirusScan Enterprise can't update.

Hi llamamecomoquieras,

I did disable firewall but i still unsuccess.

Thanks,

DK

Re: McAfee VirusScan Enterprise can't update.

Hi,

Can you enable loglevel 8 (https://kc.mcafee.com/corporate/index?page=content&id=KB56207) and get the McAfee agemt log to check it.

Regards,

Jose