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McAfee VSE Artemis false positives suddenly

We started noticing that McAfee VSE is tagging files for our CASB solution as Artemis! trojans and deleting them.  The CASB solution has been in place for quite some time now so the files are not new, but this behavior is new.  It occurs when an OAS or ODS is run and identifies the following files as a Trojan.  Outside of excluding a whole bunch of files and folders, could someone tell me why this is happening all of a sudden?  No EPO settings have been changed.  Thanks.

10/10/20 8:21:55 PM EDT Malware detected 1280 Trojan Artemis!F8B8D5F10387 REDACTED SYSTEM c:\REDACTED\stagent\download\STAgent.msi\nsagent.cab\FILE_nsDriver32Sys

10/11/20 12:58:16 AM EDT Malware detected 1280 Trojan Artemis!F8B8D5F10387 REDACTED SYSTEM c:\Windows\Installer\6134ef34.msi\nsagent.cab\FILE_nsDriver32Sys

 

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McAfee Employee
McAfee Employee
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Re: McAfee VSE Artemis false positives suddenly

Hello,

 

Thank you for your post.

 

This requires suppression of Artemis detection suppression from the Mcafee end, so I suggest you to create a service request with Mcafee support so that detection can be suppressed on Artemis/GTI level.

 

I hope this helps.

Let us know if you have any queries.

 

Regards,
Daya
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Re: McAfee VSE Artemis false positives suddenly

please close this post, i opened a separate ticket. 

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