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Message 21 of 31

Re: McAfee VSE 8.8 and Windows 10 1703

The release note are available PD26992

https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/26000/PD26992/en_US/...

Patch 9 runs fine, no issues so far. Icon in the systray and also the eicar test:

3-4-201714:58:52Deleted (Clean failed because the detection isn't cleanable)NT AUTHORITY\SYSTEMC:\Windows\System32\SearchProtocolHost.exeC:\Users\username\Desktop\eicar.comEICAR test file (Test)828eaa19d88451b6e34909876cf357f8 (MD5)
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Re: McAfee VSE 8.8 and Windows 10 1703

Hi everyone

I have ePO 5.3 with about 28 workstations with agents. I recently upgraded to Patch 9 with my VSE 8.8 machines.

When I upgraded to Windows 10 1703, I uninstalled McAfee agent and VSE, as Windows did not want to upgrade.

Now that Windows is successfully upgraded, I can't deploy an agent to my Windows 10 1703 machine.

I get the error "Can't access remote registry, network path not found"

I tried to ping the workstation which is in the Unmanaged state, and ping worked fine.

Any assistance with this?

Kirk

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Re: McAfee VSE 8.8 and Windows 10 1703

Currently having the same issue Kirk.  Removed Mcafee Agent and update Windows 10 to 1703, now I can't get the agent back on, and getting the same error.

I am able to deploy it to other Windows 10 machines, just not anything with the 1703 build.

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Re: McAfee VSE 8.8 and Windows 10 1703

You see, it worked on one of my notebooks, but then once I tried the other ones it brought up that message to deinstall the agent, because it isn't compatible with the update. I would like to know why it worked on one of the tho.

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Re: McAfee VSE 8.8 and Windows 10 1703

VirusScan Enterprise 8.8 Patch 9 is now available. This release includes new features, fixes, and enhancements including:

  • Support for Windows 10 Creators Update
  • Enhanced Self Protection

To download VirusScan Enterprise 8.8 Patch 9 , go to the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx .  

For a full list of changes, see the Release Notes in PD26992 : https://kc.mcafee.com/corporate/index?page=content&id=PD26992 .

For a list of VSE Known Issues, see KB70393 : https://kc.mcafee.com/corporate/index?page=content&id=KB70393 .

For additional information on an issue with Windows 10 Creators Update, see KB89029 ( https://kc.mcafee.com/corporate/index?page=content&id=KB89029)

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Re: McAfee VSE 8.8 and Windows 10 1703

What is the compatibility of ePO with Windows 10 1703 workstations? Someone from McAfee???

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Re: McAfee VSE 8.8 and Windows 10 1703

Reference here for compatibility for ePO products and Windows 10 builds.

McAfee Corporate KB - REDIRECTED - Support for Windows 10 client with McAfee encryption products KB8...

Reference Here for Supported Platform for the McAfee Agents:

McAfee Corporate KB - Supported platforms, environments, and operating systems for McAfee Agent and ...

I do not work for McAfee but to answer your question Kirkie:  Windows 10 1703 requires Agent 5.0.5 to support Windows 10 1703. 

Agent 5.0.5 release documentation:  https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/26000/PD26907/en_US/...

https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/26000/PD26907/en_US/...

VSE requires 8.8 patch 9 for support of Windows 10 1703.

I am having this issue but I am only now starting to research it.  As I need to upgrade my ePO, Agent is 5.04 I assume this is my problem.  I recommend you start there as well.

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Re: McAfee VSE 8.8 and Windows 10 1703

Hi

Thanks for your reply. Agent 5.0.5 fixed the problem for me. I can now deploy agent and using Patch 9 I can install VSE

Regards

Kirk

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Re: McAfee VSE 8.8 and Windows 10 1703

Sorry I did not respond earlier, 5.0.5 helped me as well.  Glad we are beyond these challenges.

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Re: McAfee VSE 8.8 and Windows 10 1703

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